Shipping Info
Please remember that The InD Box is a pre-order, and it can take 3-4 weeks to receive your order once the shop closes. Canadian orders can take much longer.
Wondering why your order hasn't shipped yet? You can check for shipping updates in The InD Box Facebook group. Any other questions or concerns please contact us at theinbox2022@gmail.com.
Shipping Policy/Info
Orders ship from Florida to the shipping address provided when you placed your order. Our turn around time (TAT) for non-preorder items is typically within 5-7 business days via your selected shipping method. Orders over $150 may include signature confirmation.
Packages being returned to us due to incorrect shipping address will be refunded once they have reached our shipping headquarters, minus the cost of shipping. If you have provided an incorrect address, and your order has already shipped, the post office may be able to redirect it. Please contact the post office for information on redirecting or intercepting packages.
Once orders leave our hands, we can’t control expected delivery time, delays in shipment time, or any other problems that may occur due to USPS issues. If you have received tracking information for your order and that information has not updated in over a week, please contact us to let us know.
If you have any trouble with your order or need to contact us, please email us at theinbox2022@gmail.com. You can find additional photos and information through our Instagram @theinDbox or in our Facebook group theInDBox.
Multiple orders will be combined as long as your name and email are the same on all orders. Shipping overages will be refunded once shipping all orders is completed.